Customer Relations Representative - State Farm Agent Team Member

Company: Anita Murray - State Farm Agent
Location: Westland
Posted on: February 16, 2026

Job Description:

Job Description Job Description Benefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Established in 2003, our agency has built a reputation for excellent customer service and a welcoming, family-oriented culture. With a current team of five and plans to expand, were a laid-back yet competitive group that loves to celebrate wins and support each other. Were actively involved in our community, sponsoring events like the Westland Blues, Brews & BBQ and the American Craft Beer & Wine Festival, and we proudly participate in State Farms Good Neighbor Crew initiatives throughout Metro Detroit. Team fun is part of the package toowith quarterly outings to spots like Escape the Room and Top Golf, plus an annual holiday dinner and gift exchange. We offer a competitive base salary with unlimited commission, quarterly performance bonuses, and a team-based annual bonus when we hit our goals. With mentorship, team-selling opportunities, and ongoing training, this is a great place for someone driven to grow their career. If youre motivated, eager to learn, and love being part of a supportive, fun team, wed love to hear from you. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Anita Murray - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

Keywords: Anita Murray - State Farm Agent, Battle Creek , Customer Relations Representative - State Farm Agent Team Member, Sales , Westland, Michigan