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Card Services Representative

Company: Kellogg Community Credit Union
Location: Battle Creek
Posted on: January 16, 2022

Job Description:

Join Kellogg Community Credit Union as a Card Services Representative in our Second Street branch!

Our Card Services Representatives are responsible for a range of duties including card ordering, member inquiries, charge back processing, fraud investigations and many other tasks while providing world class member service.
Orders and does maintenance on plastic cards
Investigates and researches fraud, processing issues, and member issues
Completes related reports, tracking, and records
Promptly and accurately completes all member and team member requests
Creates strong relationships with members and team members
Provides world class member service
Performs other duties as assigned.

One to three years similar or related experience
Strong knowledge of plastic card processing and regulations preferred
Strong computer skills including the Microsoft Suite
Strong attention to detail, and excellent time management skills
Effective communication skills, written and oral
Ability to interact with others on a regular basis and build relationships

Candidates must have availability Monday-Friday until 5:30 pm. Opening is in Battle Creek Michigan.


Keywords: Kellogg Community Credit Union, Battle Creek , Card Services Representative, Sales , Battle Creek, Michigan

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