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Front Desk Agent

Company: Holiday Inn Battle Creek
Location: Battle Creek
Posted on: April 10, 2021

Job Description:

Welcome to the Holiday Inn Battle Creek, Michigan

Convenient location off I-94 near businesses and attractions, Cereal City's full-service hotel offers premium accommodations, making it the perfect place for your next stay in Central Michigan.

Our hotel is less than ten miles from exciting area attractions like

FireKeepers Casino, Binder Park Zoo, Full Blast Water Park and the beautiful Leila Arboretum..

The Holiday Inn Battle Creek is hiring a Front Desk Agent.

The Front Desk Agent is responsible for assisting in the operation of the front desk and guest services. Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.

As a Front Desk Agent your responsibilities will include:

-Greeting guests and checking in and out, fulfilling guest requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned.
-Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space
-Able to work through customer service related issues
-Any other duties or responsibilities which might be required by a manager

Requirements:

Available on flexible shifts on Weekday, Weekends and Holidays.
Possessing strong written and verbal communication skills
Previous hotel front desk experience
Proficient with technology

(ref. 35736)

Keywords: Holiday Inn Battle Creek, Battle Creek , Front Desk Agent, Sales , Battle Creek, Michigan

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