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Desktop Support Technician

Company: TEKsystems
Location: Battle Creek
Posted on: November 16, 2022

Job Description:


TEKsystems has a need for their Cosma Casting Division and manufacturing plant in Battle Creek, MI. They currently have an IT Manager as well as 2 Level 1's and 1 system admin making up their team in Battle Creek. They are hoping to add a desktop support technician to their team to help with an ever growing ticket queue. They have about 100 tickets in queue that are backed up and want to add someone that can help make headway on reducing that. Cosma has more users on site than they did pre-pandemic and they do not expect that to change so they need their team to handle the 150 or so employees on site for all IT needs as well as someone that can assist with plant issues in a production environment. They would like someone with 3+ years of experience that can make an impact from day 1 and does not need alot of hand holding to get down to work.


Troubleshooting, Windows, Technical support, Deployment, O365, Install, Ticketing system, Service desk, Hardware support, Windows 10, Desktop, Support, Hardware, Active directory, Imaging, Office 365

Top Skills Details:

Troubleshooting,Windows,Technical support,Deployment,O365,Install,Ticketing system,Service desk,Hardware support

Additional Skills & Qualifications:

They would love someone that is really good with hands on support, very strong with loading/unloading software, and good at configuring software to users machines.

Experience Level:

Intermediate Leve

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.

Keywords: TEKsystems, Battle Creek , Desktop Support Technician, Professions , Battle Creek, Michigan

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