IT Specialist/Help Desk Level III Technician

Company: Modis
Location: Battle Creek
Posted on: February 13, 2021

Job Description:

An IT Specialist/Help Desk Level III Technician job in Battle Creek, MI is available courtesy of Modis Engineering. In this position you will oversee the daily performance of computer systems; set up equipment for employee use; perform or ensure proper installation of cable, operating systems and appropriate software; Use ticketing system; refer major hardware or software problems or defective products to vendors or technicians for service and more! A minimum of 3 years of Help Desk experience is required. This is a contract position.***A relocation stipend will be considered for the right person***IT Specialist/Help Desk Level III Technician job responsibilities include:

• Oversee the daily performance of computer systems.
• Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems and appropriate software.
• Maintain record of daily data communication transactions, problems and remedial action taken and installation activities.
• Refer major hardware or software problems or defective products to vendors or technicians for service.QUALIFICATIONS:
  • Associates or Bachelors degree is preferred.
  • Three (3+) years of Help Desk experience as technician or support role.
  • Ability to diagnose and resolve technical issues.
  • Some travel to other locations required.
  • Working knowledge of office automation products, databases and ticketing system.
  • Must be self-motivated and have the ability to work independently.
  • Previous experience working with an IT department with a manufacturing facility is a big plus. Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please visit The Company will consider qualified applicants with arrest and conviction records. - provided by Dice

Keywords: Modis, Battle Creek , IT Specialist/Help Desk Level III Technician, Professions , Battle Creek, Michigan