BattleCreekRecruiter
the smart solution for Battle Creek jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Battle Creek
Posted on: May 13, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLDeborah on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Battle Creek , Inbound Travel Consultant, Other , Battle Creek, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Cosmetologist, up to $17 an hour & $5000 Bonus! - Mishawaka
Description: OverviewWe know hair is more than just a sport or hobby: It's in your DNA.BoRics is where a new breed of hair stylists are changing the way they work. It all starts with celebrating your creative expression, (more...)
Company: BoRics Hair Care
Location: Mishawaka
Posted on: 05/24/2019

Local CDL A HAZMAT Truck Drivers - Home Daily!! - Mishawaka
Description: Petroleum Transport Drivers Needed MUST HAVE CDL A LICENSE, TANKER AND HAZMAT Brenner Oil Company is one of the largest independent fuel distributers in the Great Lakes Region. Brenner Oil
Company: Brenner Oil
Location: Mishawaka
Posted on: 05/24/2019

CSR needed F/T or P/T Benefits (telecommute)
Description: Customer Service Representative CSR - Full and Part-time positions available Mommy Jobs Online mommyjobsonline.com is now seeking Customer Service Representatives to join our vibrant team that is (more...)
Company: MJOL
Location: Saginaw
Posted on: 05/24/2019


Hair Stylist / Colorist, up to $17 an hour & $5000 Bonus! -
Description: OverviewWe know hair is more than just a sport or hobby: It's in your DNA.BoRics is where a new breed of hair stylists are changing the way they work. It all starts with celebrating your creative expression, (more...)
Company: BoRics Hair Care
Location: Mishawaka
Posted on: 05/24/2019

Hairdresser, up to $17 an hour & $5000 Bonus!
Description: OverviewWe know hair is more than just a sport or hobby: It's in your DNA.BoRics is where a new breed of hair stylists are changing the way they work. It all starts with celebrating your creative expression, (more...)
Company: BoRics Hair Care
Location: Mishawaka
Posted on: 05/24/2019

Regional CDL A Truck Driver - Earn Up to $78,000/Yr - Home Weekly! - Battle Creek
Description: This is the easiest money in trucking - Quote from an LCL DriverLCL Bulk is a Wisconsin based food grade tanker company that primarily hauls liquid chocolate for some of the largest chocolate manufactures (more...)
Company: LCL Bulk Transportation
Location: Battle Creek
Posted on: 05/24/2019

Lot Attendant / Car Washer
Description: About Us:Serra Saginaw Automotive is a proud member of the Serra Automotive Group.-- Currently, Serra Automotive Group consists of 37 stores selling and servicing 17 brands Cadillac, Chevrolet, Buick-GMC, (more...)
Company: Serra Saginaw
Location: Saginaw
Posted on: 05/24/2019

Truck Driver - Guaranteed Pay - Paid Training - Excellent Benefits - Battle Creek
Description: Now Seeking CDL-A Company Drivers Owner OperatorsGuaranteed Pay Programs - Excellent Benefits--KAG Specialty Products is seeking
Company: KAG - Specialty Products
Location: Battle Creek
Posted on: 05/24/2019

CDL-A Lease Purchase Truck Driver - Mishawaka
Description: Flatbed CDL-A Lease Purchase Truck Driver Jobs 8K Elite Bonus, Zero Money DownAt Boyd Bros., we are bound by values that reinforce your success. Theres a reason one
Company: Boyd Bros. Transportation
Location: Mishawaka
Posted on: 05/24/2019

Remote Law Enforcement Transcriber
Description: Net Transcripts Inc. is looking for many vendors / independent contractors who have experience transcribing audio content of criminal investigations, court proceedings, law enforcement interviews,
Company: Net Transcripts
Location: Saginaw
Posted on: 05/24/2019

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Battle Creek RSS job feeds