BattleCreekRecruiter
the smart solution for Battle Creek jobs

Teller

Company: PNC Financial Services Group
Location: Battle Creek
Posted on: March 17, 2019

Job Description:

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills.

This position will be based in Battle Creek, MI at the Battle Creek retail banking branch.

Job Profile


  • Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
  • Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
  • Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
  • Applies product and procedural knowledge to solve customer's problems.
  • Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.


    Core CompetenciesManages Risk - Basic Experience

    • Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.

      Customer Focus - Basic Experience

      • Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.


        Job Specific CompetenciesTech Savvy - Basic Experience

        • Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being.

          Problem Solving - Basic Experience

          • Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.

            Effective Communications - Working Experience

            • Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

              Accuracy and Attention to Detail - Working Experience

              • Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.

                Managing Multiple Priorities - Basic Experience

                • Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

                  Matrix Management - Basic Experience

                  • Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.

                    Fraud Detection and Prevention - Basic Experience

                    • Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations.

                      Understanding Customer Needs - Basic Experience

                      • Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.

                        Addressing Customer Needs - Basic Experience

                        • Knowledge of and ability to meet customer needs by offering appropriate products in an appropriate manner.

                          Banking Products - Basic Experience

                          • Knowledge of and ability to provide products and services available through the retail banking branch.


                            Required Education and Experience

                            Roles at this level typically do not require a university / college degree or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

                            EEO Statement

                            PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law

                            Keywords: PNC Financial Services Group, Battle Creek , Teller, Other , Battle Creek, Michigan

                            Click here to apply!

                            Didn't find what you're looking for? Search again!

                            I'm looking for
                            in category
                            within


Other Other Jobs


Contact Center Lead
Description: The Contact Center Lead ensures that all team members have adequate resources, are proficient in their daily tasks and provides assistance with escalated situations. Serving staff by staying visible and (more...)
Company: LogistiCare
Location: Southfield
Posted on: 03/26/2019

IT Intern
Description: Overview:TRAM Inc, a Japanese Tier 1 Automotive Supplier, is looking for an Intern to support our IT department in Battle Creek, MI.Duties ul li PC imaging and distribution li Database input of (more...)
Company: Tokai Rika Group
Location: Battle Creek
Posted on: 03/26/2019

CRS Part time and Full Time!...GET PAID WORKING FROM HOME!
Description: We are a fast paced, highly motivated team working for a company that is ready to produce leaders. We have long history of taking in new hire and creating real
Company: SEO for Local Businesses
Location: Fort Wayne
Posted on: 03/26/2019


Parks Position - Multiple Positions
Description: SEASONAL POSITIONS The City of Wyoming is seeking
Company: City of Wyoming
Location: Wyoming
Posted on: 03/26/2019

Outbound Call Center HiringB2B Expertise
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Flint
Posted on: 03/26/2019

Lead Your Own Business - Lucrative Commission + Bonuses + Re
Description: If youre exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere, but the key is knowing how to spot the right opportunity. br br Have you ever noticed (more...)
Company: Platinum Supplemental Insurance
Location: Fort Wayne
Posted on: 03/26/2019

Are You Motivated?
Description: Be part of the Largest Health Benefits Discount company in the nation and assist people to save on their
Company: MAH Benefits
Location: South Bend
Posted on: 03/26/2019

Screw Machine Operator - Bremen, IN - 3rd shift position
Description: RBC Bearings is a well known international manufacturer and marketer of highly engineered precision plain, roller and ball bearings. We have been providing bearing solutions to our customers since 1919. (more...)
Company: RBC Precision Products
Location: South Bend
Posted on: 03/26/2019

Telecommuters Needed TODAY !!
Description: Nationwide Health and Dental Benefits Discount Company currently interviewing for two positions:
Company: MAH Benefits
Location: Southfield
Posted on: 03/26/2019

Work from Home- Data Entry
Description: Data Entry Remote Mommy Jobs Online is all about helping jobseekers find the right job working at home. Do you enjoy helping others Are you looking for a company with great benefits and monetary incentives (more...)
Company: Mommy Jobs online
Location: Lansing
Posted on: 03/26/2019

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Battle Creek RSS job feeds