BattleCreekRecruiter
the smart solution for Battle Creek jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Battle Creek
Posted on: September 6, 2018

Job Description:

Work at Home Bilingual Customer Retention Expert (English / Spanish) This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly! Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too:Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include:Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications:Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLLauraLC when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Battle Creek , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Battle Creek, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Other Jobs


Bilingual Customer Care - Hurricane Relief
Description: Bilingual Customer Care - Hurricane Relief We have immediate openings for bilingual Customer Service Representatives to assist the thousands of Americans affected by the devastation of recent hurricanes (more...)
Company: MJOL
Location: South Bend
Posted on: 09/23/2018

Virtual Call Center Needs Workers
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Flint
Posted on: 09/23/2018

CDL A Owner-Operator Truck Driving Job - Propane
Description: DHT, Inc. is now hiring CDL A-certified truck drivers for propane positions. The ideal candidate must have at least 2 year 39 s commercial driving experience. Interested
Company: DHT Inc
Location: Kalamazoo
Posted on: 09/21/2018


URGENT: Tutor Wanted - Elementary Physics For A Dummies
Description: Need a tutor for the semester
Company: MeetA USD
Location: Kalamazoo
Posted on: 09/21/2018

Currently Interviewing!
Description: Do you enjoy helping others We are looking for individuals that have a passion to help others. We are a 26-year-old Health Benefits Company expanding all over the US. We help individuals save money on (more...)
Company: AmeriPlan
Location: Southfield
Posted on: 09/21/2018

Platinum Insurance - Get Lucrative Income -
Description: If you're exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere, but the key is knowing how to spot the right opportunity.Have you ever
Company: Platinum Supplemental Insurance
Location: South Bend
Posted on: 09/23/2018

Telephone Customer Assistance Representative - 28th Street
Description: The Part-Time Customer Assistance Representative Sr CAR Sr will provide a high level of customer service by assisting both internal and external customers over the phone. br br The CAR Sr will gain (more...)
Company: Enterprise Rent-A-Car
Location: Grand Rapids
Posted on: 09/21/2018

31B Military Police - Police Officer
Description: 31B Military Police - Police Officer Job ID: 998127 Job Views: 17 Location: TOLEDO, Ohio, United States ZIP Code: 43614 Job Category: Military Police Posted: 09.18.2018 Age Requirements: Must be between (more...)
Company: Army National Guard
Location: Toledo
Posted on: 09/23/2018

Established Virtual Call Center Hiring Appointment Setters
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Mishawaka
Posted on: 09/21/2018

Attention Moms That Need Money And Freedom!
Description: Currently we are interviewing professional individuals to join our award winning team. This is a solid Health Benefits
Company: AP USA
Location: Grand Rapids
Posted on: 09/21/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest Michigan jobs by following @recnetMI on Twitter!

Battle Creek RSS job feeds