IT Support Specialist

Company: Rubix Technology
Location: Battle Creek
Posted on: May 24, 2023

Job Description:

IT Support Specialist Job Summary


Rubix Technology is looking for an IT Support Specialist to provide our team with top-notch assistance! This individual will make sure any technical issues are resolved efficiently so operations run smoothly for Rubix customers. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If this sounds like an exciting opportunity, send us your resume today!


IT Support Specialist Responsibilities


* Answer phone calls from our multiple organizations

* Generate tickets into our system to ensure proper documentation

* Troubleshoot technological issues including phone systems, computer systems, computers, printers, network systems, and any other technical equipment

* Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently

* Ability to organize and prioritize work items


IT Support Specialist Qualifications


* Excellent customer service skills and desire to help the company succeed

* Exceptional communication skills, organizational skills, and time management skills

* Familiarity with Windows and Mac

* General knowledge of troubleshooting Internet connectivity and other technological office equipment

* Advanced proficiency in Microsoft Office and Office 365


IT Support Specialist Compensation


* Hourly - $15-$18


Job Type: Full-time


Pay: $15.00 - $18.00 per hour


Benefits:

* 401(k)

* Paid time off

* Tuition reimbursement

Experience level:

* 1 year

* No experience needed

* Under 1 year

Schedule:

* No weekends




Application Question(s):

* Requirements:


Able to pass a standard background check


Experience:

* IT support: 1 year (Required)



Work Location: In person

Keywords: Rubix Technology, Battle Creek , IT Support Specialist, Other , Battle Creek, Michigan