Documentation Specialist

Company: OMNI Community Credit Union
Location: Battle Creek
Posted on: March 16, 2023

Job Description:

We are looking for a Full Time Documentation Specialist to join our Lending and Documentations team.Up to $20/hr depending upon qualifications. Financial institution, consumer lending and documentation experience is preferred.Are you great with people and technology? Do you prefer a back office setting and enjoy interactions over the phone? Come work with us! In addition to best in class health benefits, we offer you an award winning workplace, 401k, education assistance plan, telemedicine service, and weekly pay days.Summary:In this full time position, you will utilize technology to perform daily and weekly documentation routines regarding consumer loan applications, closings and follow up. Professional attitude and appearance as well as the ability to communicate effectively and persuasively with members and fellow team members for loan documentation and electronic signature activities.Essential Duties and Responsibilities:--- Regular attendance is an essential function of the job as well as reporting to work on time and as scheduled.--- Responsible for implementation, adoption and training of documentation and signature technology.--- Request and review all documentation pertinent to the loan including statements, paystubs, insurance binders, and titles.--- Prepare all necessary documentation on loans utilizing documentation and signature technology.--- Disburse consumer loans that are approved by others maintaining dual control.--- Follow through on payoffs and other disbursements, as well as payment set ups.--- Carry out approved procedures and processes for the Lending department. Recommend procedural changes to increase efficiency and suggest ideas.--- Organize work and give prompt attention to team member and member requests while meeting deadlines for assigned tasks.--- Responsible for imaging of Credit Union documents into a timely manner.--- Advanced knowledge of and ensure compliance with Credit Union policies and procedures related to consumer loans.--- Completes annual training of all required compliance regulations, including the BSA, and adheres to the regulations.--- Maintain ongoing communication with supervisor, informing him/her of all pertinent problems, irregularities, new development, changes and other important information within area of responsibility.--- Answer all telephone calls in a courteous and timely manner, and transfer calls to the appropriate personnel.--- Maintain a professional and courteous attitude with all people, including fellow team members, members, management staff, board members and outside vendors.--- Responsible for quality control of consumer loans processed. Review and if necessary make corrections.--- Have a thorough knowledge of core processing system, as well as applications for insurance products, and other programs.--- Keep open communications and build trust with team members and members.--- Partner with branch management team for feedback and involvement on strategic evolution of training and procedures for documentation and signature processes.--- Attend meetings as required.--- Pull files for review and replace as required.--- Prepare and maintain necessary reporting.--- Follow safety and security rules and regulations.--- Protect and respect credit union equipment and supplies.--- Perform other duties as directed by the Supervisor.--- Physical presence onsite is required.SUPERVISORY RESPONSIBILITIES:NonePERFORMANCE STANDARDS:Demonstrate a favorable image when representing OMNI. Display a high level of honesty, integrity, and confidentiality while exhibiting a professional demeanor.QUALIFICATION REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE:An Associate's degree and/or Bachelor's degree preferred. Three (3) to six (6) years of related experience and/or training; or equivalent combination of education and experience.LANGUAGE SKILLS:Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, employees, regulatory agencies, benefit providers, and others.MATHEMATICAL SKILLS:Ability to add, subtracts, multiply, and divides in all units of measure, using whole number, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.REASONING ABILITY:Continuous use of judgment, reasoning, patience and negotiation. Frequent use ofinitiative, ingenuity and creativity. Frequent problem-solving. In certain circumstances, problem resolution may require considerable diplomacy while dealing with difficult people.CERTIFICATES, LICENSE, REGISTRATIONS:BondabilityOTHER SKILLS and ABILITIES:Personal computer applications knowledge and skills to include Microsoft Office. Ability to create an atmosphere that promotes teamwork, collaboration and initiative.Must be good with detail and numbers and have good organizational and interpersonal skills. Knowledge of loan servicing functions including document processing, title and insurance products.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.WORK ENVIRONMENT:All essential functions are performed in an office setting. Temperatures in the climate-controlled offices may fluctuate. Work area is sometimes noisy due to multiple member transactions. The noise level in the work environment is considered moderate. Team member may not be able to easily leave work area unless for a scheduled break. Due to the nature of our business, there isa risk of exposure to potentially hazardous conditions.MENTAL DEMANDS:The mental characteristics necessary to competently perform this job include the frequent need to write or type, and the continuous need to be resourceful, persuasive and creative in all aspects of the loan documentation. In addition, the job holder requires imagination, concentration and negotiating skills to be successful in performing the job duties as well as a high aptitude for technology.NOTE: Job descriptions are not intended, and should not be construed to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs.PI208065804

Keywords: OMNI Community Credit Union, Battle Creek , Documentation Specialist, Other , Battle Creek, Michigan