Barista
Company: FireKeepers Casino Hotel
Location: Battle Creek
Posted on: January 26, 2023
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Job Description:
Description SCOPE OF POSITION:Responsible for handling guest
orders and money transactions and preparing beverages and serving
food products in accordance with FireKeepers Casino Hotel
procedures and high standards of guest service.ESSENTIAL DUTIES AND
RESPONSIBILITIES:The following is a list of the main duties and
responsibilities. However, other duties may be assigned as deemed
necessary by management. All duties must be performed in accordance
with Tribal, Federal, and other applicable requirements,
organizational specific policies, procedures and practices.Provides
efficient and friendly service, controls the sales process through
suggestive selling, follows all drink-making procedures with
precision and engages all guests in active conversation at the
delivery counter.Maintains a clean and energetic store
atmosphere.Responsible for taking orders and receiving payment form
guests in a prompt and courteous manner.Ensures that all products
are fully stocked and available.Completes quality control
procedures by checking all air pot temperatures, timing espresso
shot extraction times, checking thermometer calibration and by
checking the skim and half & half carafe temperatures.Responsible
for adhering to established cash control policies and procedures of
FKCH.Answers any guest questions and advises guests of waiting
times.Delivers completed food and beverage orders to
guests.Responsible for clearing all guest areas and cleaning the
areas for new seating in accordance with venue standards.Handles
any guest complaints and resolves them quickly and courteously.
Directs any guest concerns to appropriate management.Assists in
maintaining standards of health, safety and sanitation.Participates
as a Team Member with lead baristas, supervisors and any other
pertinent Team Members in producing an efficiently run venue that
meets the highest standards of guest service.Maintains the highest
level of confidentiality.Responsible for maintaining a consistent,
regular attendance record as outlined in FireKeepers Casino Hotel
attendance policy.Outstanding example of and a credit to
FireKeepers Casino Hotel. Minimum Requirements MINIMUM REQUIRED
QUALIFICATIONSAn applicant's education, training and experience
must be sufficient to demonstrate that the applicant possesses the
ability to successfully perform each of the essential duties and
responsibilities satisfactorily. FireKeepers reserves the right to
verify the sufficiency of a candidate's education, training and
competencies through the interview process, testing and methods.The
requirements listed below are generally representative of the
education, experience, and skills and/or abilities required to
enable one to successfully perform the essential duties and
responsibilities:Must be at least 18 years of age.GENERAL OR
PREFERRED QUALIFICATIONSStrong interpersonal and communication
skills. Previous cashier and/or barista experience.LANGUAGE
SKILLSAbility to read and interpret documents such as safety rules,
operating and maintenance instruction, and procedure manuals.
Ability to write routine reports and correspondence. Ability to
speak effectively before groups of customers or employees of
organization.MATHEMATICAL SKILLSAbility to add, subtract, multiply
and divide in all units of measure, using whole numbers, common
fractions and decimal, and work with mathematical such as
probability and statistical inference.REASONING ABILITYAbility to
define problems, collect data, establish facts, and draw
conclusions. Ability to interpret an extensive variety of technical
instructions in mathematical or diagram form and deal with several
abstract and concrete variables.PHYSICAL & ENVIRONMENTAL
DEMANDS:The physical demands described here are representative of
those that must be met by a Team Member to successfully perform the
essential functions of this job.Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.While performing the duties of this position, a
Team Member is regularly required to talk or to hear. The Team
Member is also regularly required to stand, walk, sit, and use
hands to handle or feel objects, tools or controls. A Team Member
is occasionally required to reach with hands and arms, and to sit;
climb or balance; and stoop, kneel, crouch or crawl. Specific
vision abilities required by this job include close vision,
distance vision, color vision, peripheral vision, depth perception
and the ability to adjust focus.Work is performed throughout all
areas of the facility where the noise level varies from quiet to
loud depending upon business.INDIAN PREFERENCEIndian preference
will be applied in the selection of qualified applicants in
accordance with the NHBP Indian Preference in Employment Code,
which affords employment preferences to NHBP Tribal citizens,
parents or spouses of NHBP citizens and other Native Americans. For
purposes of this preference, NHBP law defines "Native American" as:
(a) an enrolled member of any other federally-recognized Indian
tribes; (b) an enrolled member of a Canadian Indian tribe or First
Nation; or (c) an enrolled member of the Grand River Band of Ottawa
Indians or the Burt Lake Band of Ottawa/Chippewa
Indians.FireKeepers Casino Hotel reserves the right to make changes
to the above job description as necessary.Category: Food &
Beverage
Keywords: FireKeepers Casino Hotel, Battle Creek , Barista, Other , Battle Creek, Michigan
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