TSS ServiceNow Developer Associate
Company: General Dynamics Information Technology
Location: Battle Creek
Posted on: November 21, 2022
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** Secret
**Public Trust/Other Required:** Other
**Job Family:** Cloud
GDIT Technology Shared Services (TSS) is looking for a **ServiceNow
Developer Associate** who will be responsible for the development
and administration of solutions within GDIT ServiceNow
The developer will work with members of the CIO-Technology Shared
Services Applications Team, customers, and external vendors to
design, implement, test, document, and deploy enhancements, fixes,
and configuration changes needed to support the enterprise. Daily
activities will include developing solutions within ServiceNow,
assisting with the integration of other apps/tools with ServiceNow,
system administration, report development and testing of the
product and its sub-modules.
+ Support the development and configuration of ServiceNow in a
variety of areas including, but not limited to Service Portal,
Change, Problem, Incident, Service Catalog, Knowledge,
Release/SDLC, Configuration Management (CMDB), Discovery, Project,
Reporting, and SLAs.
+ Identify, create, and execute test cases for ServiceNow and other
software platforms including the creation of ServiceNow Automated
Test Framework functionality.
+ Collaborate with team members to define, analyze, understand and
document business and technical requirements.
+ Design and develop / configure workflows, forms, scripts and
underlying logic using SCRUM / Agile methodologies.
+ Participate in and support ServiceNow version upgrades.
+ Offer technical solutions to address requirements, evaluate
alternate solutions, and perform analysis to determine technical
courses of action.
+ Create technical architecture, design and user guide
+ Work with end users, stakeholders, and management to define and
create reports, dashboards, and data analysis products.
+ Maintain current ServiceNow/industry certifications, while
obtaining additional certifications.
+ Contribute to the development of IT related, technical processes
reviews, postmortems, and continual process improvement.
+ Bachelor's degree or equivalent in Computer Science or IT related
+ ServiceNow development/implementation/administrative experience
including experience working with web technologies (HTML, CSS,
+ Excellent understanding of the Agile software testing process and
lifecycle, from smoke test, to integration to production
+ Understanding of IT service management and common service level
+ Can identify, understand, document, and create functionality
aligning with customer value streams.
+ Strong organization and time management skills while working in a
rapid software development environment.
+ Excellent collaboration skills and can effectively works in a
+ Must be able to identify and learn new technologies quickly.
+ Abilility to obtain and maintain a Secret Clearance
**Highly Desired Qualifications:**
+ Have an active ServiceNow Certified Administrator
**GDIT IS YOUR PLACE:**
+ Full-flex work week to own your priorities at work and at
+ 401K with company match
+ Comprehensive health and wellness packages
+ Internal mobility team dedicated to helping you own your
+ Professional growth opportunities including paid education and
+ Cutting-edge technology you can learn from
+ Rest and recharge with paid vacation and holidays
COVID-19 Vaccination: GDIT does not have a vaccination mandate
applicable to all employees. To protect the health and safety of
its employees and to comply with customer requirements, however,
GDIT may require employees in certain positions to be fully
vaccinated against COVID-19. Vaccination requirements will depend
on the status of the federal contractor mandate and customer site
We are GDIT. The people supporting some of the most complex
government, defense, and intelligence projects across the country.
We deliver. Bringing the expertise needed to understand and advance
critical missions. We transform. Shifting the ways clients invest
in, integrate, and innovate technology solutions. We ensure today
is safe and tomorrow is smarter. We are there. On the ground,
beside our clients, in the lab, and everywhere in between. Offering
the technology transformations, strategy, and mission services
needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or veteran status, or
any other protected class.
Keywords: General Dynamics Information Technology, Battle Creek , TSS ServiceNow Developer Associate, Other , Battle Creek, Michigan
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