Quality Engineer

Company: DENSO Manufacturing North Carolina, Inc.
Location: Battle Creek
Posted on: November 20, 2022

Job Description:

*Position Summary**: * This position is responsible for providing technical support between Engineering, Production, and Product Design departments, as needed. Investigates quality concerns, both internally and at the customer site. Initiates and leads the corrective action team and is responsible for monitoring and implementing corrective and preventive actions. Utilizes customer portals to monitor warranty market trends and prepares warranty packages based on market returns that are used to negotiate customer/supplier share rates.*Responsibilities: * Supports the APQP team in developing new products by providing all necessary quality related information. Prepares and submits PPAP or similar requirements to customers, as required. Works with overseas divisions to coordinate customer requirements for pass through product. Visits customers on a regular basis to establish a positive rapport. Additionally, visits the customer to resolve quality concerns and sort questionable product to ensure quality standards are met. Investigates the root cause of quality defects at the customer and those that arise out of warranty claims. Completes Corrective Action Reports (CARs) using appropriate quality methods. Ex: 5 Whys, 8Ds or CRR. Develops/Maintains warranty return packages for use in market share rate negotiations directly with the customer. Initiates and updates quality documents including control plans, inspection standards, etc. Maintains and updates corrective action log and problem history. Verifies and monitors corrective and preventive action effectiveness. Coordinates and assists the Quality Lab with the performance of dimensional and reliability tests. Makes day-to-day quality decisions and provides guidance to production, as necessary. Needs to understand variable and attribute gauge reproducibility and repeatability (R&R), process capability (CpK) and have the ability to read and interpret blueprints. Assists in new product preparation/implementation. Ensures all work areas meet 5S standards. Complies with all IATF-16949 and ISO 14001 requirements. May be required to perform additional duties as assigned.*Quality / Environmental Roles and Responsibilities: * Follows all procedures and work instructions and make recommendations to improve the process. Notifies Leader immediately upon detecting any non-conformances. Records all non-conformances to ensure corrective action and preventative measures are taken and assist in the problem solving process. Communicates and practices DMNCs Quality and Environmental Management Systems. Takes an active role in achieving and maintaining IATF-16949 and ISO-14001 requirements.*Knowledge, Skills and Education Required**: * Bachelors degree in engineering, statistics or a related field or an Associates degree with a minimum of 3 years of related experience. Understands and applies Statistical Process Control methods (SPC). Basic computer skills in Microsoft Word & Excel. ASQC, CQE certification is a plus.''Work Location:* One locationWork Remotely* NoJob Type: Full-timeBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time off* Tuition reimbursement* Vision insuranceSchedule:* Day shiftEducation:* Associate (Preferred)Experience:* Quality control: 3 years (Preferred)Work Location: One location

Keywords: DENSO Manufacturing North Carolina, Inc., Battle Creek , Quality Engineer, Other , Battle Creek, Michigan