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Information Technology Specialist

Company: Motus
Location: Battle Creek
Posted on: November 19, 2022

Job Description:

Information Technology Specialist - PlantReports to:IT Technical SupervisorLocation:Battle Creek, MIWe have an exciting opportunity for an IT professional to expand their skill set and take it to the next level. The IT Specialist is responsible for installing and performing repairs to hardware, software, and peripheral equipment in an office and manufacturing plant environment. A successful candidate will have exceptional technical, communication and troubleshooting skills.RESPONSIBILITIES: Support daily IT operations involving PC's, printers, servers, software, end-user supportBasic network administration (User provisioning in Active Directory, OKTA, Office 365)Support Office Suite Applications (Outlook, Word, Excel, PowerPoint, Project, etc.)Support Mobile Devices, barcode scanners and Zebra printers, ShoreTel phones and Zoom video conferencingSupport on-prem and remote team members using remote access softwareLog and track IT activity in FreshService ticketing systemDocument IT processes and write end-user work instructionsCollaborate with the global Motus IT team on security-related activitiesREQUIREMENTS:Associates or Technical Degree, Bachelors preferred3+ years of help desk experience as a technician or support roleAbility to diagnose and resolve technical issuesWorking knowledge of office applications, ticketing system and basic computer networkingBehavioral Competencies - Common to all Motus PositionsEnergy/Energize - Exhibits a high level of energy and ability to energize others. Strong desire to achieve, high dedication level. Gets Results. Recognizes excellence in the efforts and work of others. Enjoys seeing others succeed. Ability to energize and motivate others. Has a positive 'can do' attitudeEdge - Ability to take a forceful stand on issues without being excessively abrasive. Able to challenge tactfullyExecution - Likes to be challenged and can work through tough tasks and execute on stretch goals to move the organization forwardSelf-Aware/Personal Development: Continually learning and growing. Seeks out and uses personal feedbackAdaptable: Embraces change. Communicates needs during periods of change. Continuous Improvement mindsetResourceful: Find ways through barriers to success. Achieves results despite lack of resourcesWho we areMotus Integrated Technologies is a rapidly growing, half a billion-dollar global manufacturer of high-performance headliners, interior trim, and fiber solution products for the global automotive market. Headquartered in Holland Michigan, Motus operates state-of-the-art manufacturing facilities in North America (U.S. and Mexico), and Europe with over 20 entities worldwide. Motus is a portfolio company of Atlas Holdings, an industrial holding company headquartered in Greenwich, CT.Motus Integrated Technologies offers competitive compensation and benefits package (including but not limited to medical, dental, vision, Rx, life insurance, disability coverage, 401K and company match, paid holidays, tuition reimbursement eligibility, etc.)Motus: United by Diversity; Motus is an Equal Opportunity EmployerAt Motus, we are proud of our diversity. Our family is comprised of people from a variety of different backgrounds, races, creeds, and colors who have come together to try to `make the world a better place.We have seen what equality can do within our company. We believe everyone deserves the same opportunities to grow, thrive, and passionately live their lives.Unsolicited Resumes from Third-Party RecruitersPlease note that consistent with Motus Integrated Technologies policy, we do not accept unsolicited resumes from third-party recruiters. Any employment agency, person, or entity that submits an unsolicited resume does so with the understanding that Motus will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.

Keywords: Motus, Battle Creek , Information Technology Specialist, Other , Battle Creek, Michigan

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