IT Support Coordinator
Company: BlueOx Credit Union
Location: Battle Creek
Posted on: May 13, 2022
Join our team and make a positive impact! Experience the BlueOx
culture and enjoy a professional, fun, and rewarding career. We pay
and reward for knowledge, expertise, integrity, and dynamic
personalities. At BlueOx, we are committed to putting our members
first and are looking for diverse, energetic, goal-oriented
professionals that share the same passion to serve our members and
communities as we do.
401(k) match and Profit Sharing
Up to $600 in wellness reimbursement annually - fitness equipment,
gym membership, massages, etc.
Full Medical, Dental, Vision, and Prescription Insurance
Health Savings Account with bi-weekly Employer Contributions
Employer Paid Life Insurance
Employer Paid Short and Long Term Disability coverage
Generous Paid Time Off
13 Paid Holidays
Employee Assistance Programs
Monthly commissions and incentives
Employee Appreciation Events
Community Volunteering Opportunities
Performance and Discretionary Bonuses
--- and more
The IT Support Coordinator provides exceptional internal service to
the organization through phone queue, ticketing system, email, and
in person. The IT Support Coordinator troubleshoots problems and
advise on the appropriate action. The IT Support Coordinator is
responsible for repairing, maintaining, upgrading, and installing
computers and related peripheral equipment. The IT Support
Coordinator provides first-level triage to incoming requests. The
IT Support Coordinator performs diagnostic testing to determine the
source of problems and takes necessary steps to resolve or escalate
the issue. The IT Support Coordinator ensures preventative
maintenance schedules are followed and communicated. The IT Support
Coordinator creates follows, and documents procedures for growing
user knowledge base and troubleshooting.
Responsible for troubleshooting, analyzing problems, and making
repairs on computers, peripheral equipment, and software.
Maintains prioritization and triage of IT issues across the
organization and escalates to the responsible resources for
Set up and install new systems, computers, printers, and other
Maintains effective communication and coordination with vendors,
departmental employees, and users across the organization.
Controls asset management of equipment and documents all
If you are an expert in hospitality, love people, and have a
passion for advancing lives, apply today!
BlueOx Credit Union provides equal employment opportunities (EEO)
to all employees and applicants for employment without regard to
race, color, religion, gender, sexual orientation, gender identity,
national origin, age, height, weight, disability, genetic
information, marital status, amnesty, status as a covered veteran,
or any other status or characteristic protected by applicable
federal, state and local laws.
Keywords: BlueOx Credit Union, Battle Creek , IT Support Coordinator, Other , Battle Creek, Michigan
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