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Guest Experience Ambassador

Company: McDonald's
Location: Battle Creek
Posted on: January 9, 2022

Job Description:

The Guest Experience Leader is responsible for the overall service experience of our guest. From greeting them when they come in the door, assisting them to order if necessary, bring out their order, to helping in any way possible to make their eating experience pleasant. Also, responsible for making sure customer accessible areas are clean and stocked. We have a great opportunities waiting for you that goes beyond working, you'll be gaining life & career experiences. Hiring people of all ages over 18, come give us a try! Part time and Full time positions available. While available: Tuition assistance up to $2500/ year for qualifying employees and College Degree program available. Plus we are accredited by most universities so you can transfer some of your training into college credit hours! Prior experience not required but preferred. Bus line may or not be available. Requirements: Must be: Able to Greet and Welcome all Guests * Cheerful * Respect Others * Punctual *Have a Positive Attitude * Reliable * Friendly * Be Clean & Presentable *Be able to make small talk if necessary * be able to multi-task *have a friendly smile * LOVE serving and helping others! * Work Quickly & Efficiently * Follow Restaurant Safety & Cleanliness Guidelines * Wear a Facial Mask *Follow Company, CDC & Social Distancing Policies * Empty Trash Receptacles *Maintain work area & high touch points clean according to policy * Help with Curb Side Ordering/Delivery * Adaptable to change * Politely Create and Make eye contact with Guests * Be a Team Player Additional Info: -Learn, Understand, and Execute VS&F & McDonald's customer service standards and operational excellence -Must be able to follow and adhere to all company policies and procedures -Carry out instructions given by the leadership team and operator -Protect the Guest Experience by ensuring packaging, food presentation, and of highest quality -Constantly improve yourself by finding ways to do your work better and faster -Proactively pursue the certification process and look for opportunities to improve and be cross-trained -Display good stewardship and a sense of ownership for the business This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's Corporation or McDonald's USA, LLC. This means the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. McDonald's Corporation or McDonald's USA, LLC will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, will be your employer. This job posting contains some general information about what it is like to work in a McDonald's restaurant, but is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.

Keywords: McDonald's, Battle Creek , Guest Experience Ambassador, Other , Battle Creek, Michigan

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