BattleCreekRecruiter Since 2001
the smart solution for Battle Creek jobs

Virtual Experienced Tax Expert I

Company: Intuit
Location: Battle Creek
Posted on: November 21, 2020

Job Description:

OverviewIf you re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You ll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

College degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Battle Creek , Virtual Experienced Tax Expert I, Other , Battle Creek, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Shopper - Grocery Pros Wanted For Up To 22 An Hour
Description: Shopper Grocery Pros Wanted For Up To 22 An Hour - Shipt Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they (more...)
Company: Kinyesi
Location: Redford
Posted on: 11/30/2020
Make Up To $20/Hour - Deliver With Doordash
Description: Your time. Your
Company: Doordash
Location: Redford
Posted on: 11/30/2020
Deliver with Uber Eats - Great for Students
Description: Deliver with Uber Eats - Great for Students Saginaw, MI 2854 C2-692550 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on (more...)
Company: Uber Eats
Location: Saginaw
Posted on: 11/30/2020
Salary in Battle Creek, Michigan Area | More details for Battle Creek, Michigan Jobs |Salary

DUTY CHAPLAIN
Description: Description br br br br COVENANT HEALTHCARE br br US:MI:SAGINAW br br NIGHT SHIFT br br OCCASIONAL br br br br Summary: br As an integral member of the interdisciplinary (more...)
Company: Covenant Healthcare
Location: Saginaw
Posted on: 11/30/2020
Grocery Shopper
Description: Grocery Shopper - Shipt Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and (more...)
Company: REDFORD Shipt
Location: Redford
Posted on: 11/30/2020
Grocery Shopper - Hiring Immediately
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Redford
Posted on: 11/30/2020
Shipt: Grocery Shopper And Delivery Driver
Description: As a driver with Shipt, you are a bearer of good things from groceries, to gadgets, to home decor. You simply drive up to stores, pop your trunk to pick up orders, then deliver to your customers (more...)
Company: Shipt
Location: Saginaw
Posted on: 11/30/2020
Professional Shopper - Make Up To 22 An Hour
Description: Professional Shopper Make Up To 22 An Hour - Shipt Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. (more...)
Company: Kinyesi Shipt
Location: Redford
Posted on: 11/30/2020
Deliver with Uber on your schedule
Description: Deliver with Uber on your schedule Saginaw, MI 2854 C2-198968 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Saginaw
Posted on: 11/30/2020
Stocking & Unloading
Description: Stocking, backroom, receiving associates
Company: Connexus
Location: Saginaw
Posted on: 11/30/2020

Log In or Create An Account

Forgot password?

Get the latest Michigan jobs by following @recnetMI on Twitter!

Battle Creek RSS job feeds