BattleCreekRecruiter Since 2001
the smart solution for Battle Creek jobs

Work From Home - Experienced Tax Associate

Company: Intuit
Location: Battle Creek
Posted on: October 14, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Battle Creek , Work From Home - Experienced Tax Associate, Other , Battle Creek, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Licensed Health Insurance Sales - Sell on the fastest growing Health Insurance platform
Description: Assurance has opened up 100 spots nationally for Licensed Health agents to join our platform by 10/31 Join the revolutionary ASSURANCE platform in time to have the best Open Enrollment Period OEP (more...)
Company: ASSURANCE Independent Agents
Location: Saginaw
Posted on: 10/26/2020

Licensed Health Insurance Agent - Flexible schedule, exclusive, active leads
Description: Assurance has opened up 100 spots nationally for Licensed Health agents to join our platform by 10/31 Join the revolutionary ASSURANCE platform in time to have the best Open Enrollment Period OEP (more...)
Company: ASSURANCE Independent Agents
Location: Saginaw
Posted on: 10/26/2020

Licensed Health Insurance Agent - Work from Home, Great Sales opportunity
Description: Assurance has opened up 100 spots nationally for Licensed Health agents to join our platform by 10/31 Join the revolutionary ASSURANCE platform in time to have the best Open Enrollment Period OEP (more...)
Company: ASSURANCE Independent Agents
Location: Saginaw
Posted on: 10/26/2020


Truck Driver / Home Daily / $1,250 in Bonuses
Description: Job Description Eligible participants who are hired while the program is in effect
Company: XPO Logistics
Location: Saginaw
Posted on: 10/26/2020

Licensed Health Insurance Agent - Sell Teladoc, Oscar, and more
Description: Assurance has opened up 100 spots nationally for Licensed Health agents to join our platform by 10/31 Join the revolutionary ASSURANCE platform in time to have the best Open Enrollment Period OEP (more...)
Company: ASSURANCE Independent Agents
Location: Saginaw
Posted on: 10/26/2020

Part Time Retail Inventory Associate - Travel Team - Zone 026 - Saginaw, MI $400 Sign On
Description: District Starting Wage - 15.00/hour Here at RGIS you count Businesses make critical decisions based on their inventories and rely on RGIS to ensure that they are done accurately and (more...)
Company: RGIS
Location: Saginaw
Posted on: 10/26/2020

Lot Associate
Description: Lot Associate 316740708 Frankenmuth, Michigan, US, 48787 Lot Associates assist customers with the loading
Company: The Home Depot
Location: Saginaw
Posted on: 10/26/2020

Licensed Health Insurance Specialist - Free leads, flexible work schedule
Description: Assurance has opened up 100 spots nationally for Licensed Health agents to join our platform by 10/31Join the revolutionary ASSURANCE platform in time to have the best Open Enrollment Period OEP of (more...)
Company: ASSURANCE Independent Agents
Location: Saginaw
Posted on: 10/26/2020

Truck Driver / Home Daily / $1,250 in Bonuses
Description: Eligible participants who are hired while the program is in effect will receive a 250 sign-on bonus, subject to repayment if the employee voluntarily terminates their employment with XPO Logistics within (more...)
Company: XPO Logistics
Location: Saginaw
Posted on: 10/26/2020

Licensed Health Insurance Specialist - Performance bonus incentives, work from home
Description: Assurance has opened up 100 spots nationally for Licensed Health agents to join our platform by 10/31 Join the revolutionary ASSURANCE platform in time to have the best Open Enrollment Period OEP (more...)
Company: ASSURANCE Independent Agents
Location: Saginaw
Posted on: 10/26/2020

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Battle Creek RSS job feeds