Customer Service Specialist
Company: Summit Pointe
Location: Battle Creek
Posted on: January 26, 2023
CUSTOMER SERVICE SPECIALIST (3rd Shift/Variable swing 1st/2nd
shift/Daytime with Weekend Rotations)
Summit Pointe provides the highest quality behavioral health
services to help individuals maximize their potential. Our highest
priority is caring for the customers we serve, their families and
their advocates. We take pride in being the community mental health
services program for Calhoun County and a vital resource to all we
The Customer Service Specialist represents Summit Pointe by
greeting guests, answering phone calls and performing other
clerical duties. Ensures insurance information is received,
collects co-pays and completes data entry activities.
Performs scheduling activities, maintains clinical files and
compiles, monitors, and prepares reports as requested.
Demonstrates excellent organizational, communication, computer,
analytical and problem-solving skills.
High School Diploma or equivalent required. Associate's Degree in
Business or related field preferred.
Two years of progressively more responsible secretarial or support
Experience with general clerical skills including typing,
electronic scanning, data entry, database management, telephone
reception and knowledge of office equipment.
Computer experience - Word, Excel and electronic medical record
Beginning pay range is $15.20 - $21.63 per hour depending on
May be required to work variable hours/shifts.
Excellent full benefit package including 13 paid holidays, up to 4
weeks PTO after the first year, quarterly bonuses, free Y-Center
membership and much more!
Summit Pointe pioneers Community Mental Health Services by
developing innovative ideas and community partnerships that lead to
high quality care and a healthy community. Interested,
customer-focused and qualified applicants may apply at
Keywords: Summit Pointe, Battle Creek , Customer Service Specialist, Hospitality & Tourism , Battle Creek, Michigan
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