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Quality Engineering Director - New Product Introduction (NPI)

Company: Denso North America
Location: Battle Creek
Posted on: February 3, 2019

Job Description:

About DENSO

DENSO is one of the largest global automotive suppliers of advanced technology, systems and components in the areas of thermal, powertrain control, electronics and information and safety. From automated driving to hybrid and electric vehicle components, were crafting the core technologies of modern mobility. We draw on the strengths of individual inventors who are joining together to become an unstoppable force for global good. With our North American headquarters located in Michigan, DENSO employs more than 24,000 people at 28 consolidated subsidiaries and 4 affiliates across the North American region. Worldwide, the company has more than 200 subsidiaries and affiliates in 38 countries and regions and employs more than 170,000 people. Consolidated global sales for the fiscal year ending March 31, 2018, totaled US$48.1 billion.

Director of QualityEngineering (NPI & Validation (Lab)) Duties & Responsibilities


The Director of Quality Engineer- New Products Introduction & validation (Lab) is responsible for creating the midterm and long-term strategy for design, product and process quality for all new products and make/execute continuous quality system improvement for all new projects to ensure sustainable customer satisfaction. The incumbent serves as the face to OEM customers and decision making authority over the shipment of any product or products during APQP/Internal Milestone management until the start of production. He/she also works intimately with suppliers and DENSO product design and lead quality improvement for the design, process, and product quality.


The Director of Quality is a key leader of the Thermal Americas Center (TAC) leadership team / Regional Quality leader from global DENSO team, or global DENSO headquarter and has the responsibility to develop the TAC NPI & Lab Quality organization by promoting consistency and sharing the best quality practices and engineering insight of design & manufacturing quality perspective. The position originates from the need to continuously support DENSO TAC's expanded manufacturing capabilities while maintaining and continuous improvement quality.


Establish NA regional laboratory roadmap and an agenda for capability & capacity excellence and facilitate the achievement of the roadmap and agenda milestones by working with NA Affiliate Company (DMCN/DMAR/DNMX) and DENSO global headquarter.


Establish NA regional Quality Engineering roadmap and an agenda for capability excellence and facilitate the achievement of the roadmap and agenda milestones to align with DENSO NA business target and future strategy. The director has all the responsibility for organizational capability excellence and clear direction for the future organization and drive changes for the results as needed.


Ensure excellence quality performance of NPI projects, managing design, product, and process quality through DENSO early stage control, & drive Early Detection and Early Resolution activity to eliminate quality risk.


Ensure that customer complaints/concerns are addressed quickly and completely with customers and within Global DENSO. This includes understanding the root cause of the complaint/concern and taking effective and timely corrective actions.


Position Requirements





  • A Minimum of Bachelor's Degree of science degree in science or engineering with at least eight years of relevant quality and/or manufacturing experience.






    • A minimum of four years of leading a small team of at least 12 professional quality associates or engineers.






      • A minimum of five years of working with Tier I Automotive Customers.






        • Five years' experience working with and/or certifying suppliers.






          • Demonstrated experience developing strategy and leading policy changes across multiple regions (population of at least 4,000 associates).






            • Strong understanding of IATF 16949 or TS16949 past auditor exposure.






              • Prior exposure to Thermal Product Design, Process Engineering, Machine Design, and/or Quality Engineering is strongly preferred.






                • Proven understanding of practices in quality assurance methods & continuous improvements (statistical, measurement, testing, auditing).






                  • Experience at Japanese company preferred.






                    • 10 15% travel required.



                      Position Requirements





                      • A Minimum of Bachelor's Degree of science degree in science or engineering with at least eight years of relevant quality and/or manufacturing experience.






                        • A minimum of four years of leading a small team of at least 12 professional quality associates or engineers.






                          • A minimum of five years of working with Tier I Automotive Customers.

                            Keywords: Denso North America, Battle Creek , Quality Engineering Director - New Product Introduction (NPI), Executive , Battle Creek, Michigan

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