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eCommerce Senior Account Manager

Company: SGK
Location: Battle Creek
Posted on: January 5, 2022

Job Description:

POSITION SUMMARYThe eCommerce Senior Account Manager will assist with new business development and be responsible for leading the day-to-day activities to strategize, develop and deploy eCommerce assets for a variety of CPG clients. The ideal candidate will be a self-motivated individual with the ability to develop and foster client and team relationships, is a creative and strategic thinker, and has excellent communication skills. This role will interface with mid-level to director level client contacts as well as internal creative, production and technology teams, ensuring quality inputs and delivery of best-in-class work. The role will delegate work to the team, mentor, train and develop department process and protocolsJOB RESPONSIBILITIESCoordinates client-specific projects throughout the digital lifecycle, including estimate creation, selection/assignment of resources, monitoring of project progress and generation of the client/project invoice.Flexibility to contribute at all levels of the business form high level strategy to the day-to-day hands-on operationsAbility to motivate teams to produce desired tangible outcomes within tight timeframesTakes initiative and brings impeccable follow-up skillsPerform competitive, product and industry research to stay up to date with evolving trends to inform content.Ability to manage multiple tasks with changing demands in a deadline-driven environment.Efficiently manage a workload of daily deliverables across multiple clients and categories meeting accuracy, efficiency, quality control and brand standards.Ensure all deadlines and deliverables are met.Follows established practices and procedures to resolve routine problemsOther duties as assignedQUALIFICATIONS / REQUIREMENTSBachelor's Degree in Business Administration, Marketing or related field6+ years of previous project management experience, agency experience preferred but not required.Experience with eCommerce or digital content required (including SEO/copy, social, etc); CPG industry experience preferred.Or equivalent combination of education and experienceOccasional travel either locally, nationally, and/or internationally may be required.Strong ability to work closely with clients and manage relationships.Collaborate effectively with multiple internal teams.Excellent communication skills (written and verbal), presentation and listening skills.Ability to manage heavy workloads, prioritize work appropriately and meet deadlines.Excellent organizational and analytical skills including a strong attention to detail.Strong business acumen.Strong project management and problem solving skills.High degree of proficiency in MS Office Suite, Outlook and internet applications.Ability to work with and influence peers and senior management.PHYSICAL ASPECTS / WORK ENVIRONMENT-- - --- --- - -- -Regularly required to stand; walk; sit; and talk, hear and see. -- --- - --- --- - -- -Regularly/Occasionally lift and/or move up to 10 pounds.-- -* Reasonable accommodations may be made to enable individuals to perform the essential functions.#LI-HT1-- -SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. -- -SGK is a Matthews International company.-- -Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law."-- --- -Equal Opportunity Employer Minorities/Women/Veterans/Disabled.Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.-- -

Keywords: SGK, Battle Creek , eCommerce Senior Account Manager, Executive , Battle Creek, Michigan

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