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Restaurant Manager

Company: Moonraker
Location: Battle Creek
Posted on: November 18, 2021

Job Description:

Restaurant Manager - Battle Creek, MIWe are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.Restaurant Manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity.We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant's good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operationsRequirements
    • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
    • Proven customer service experience as a manager
    • Familiarity with restaurant management software
    • Strong leadership, motivational and people skillsSalary will commensurate with experience.Job Type: Full-timePay: $50,000.00 - $55,000.00 per yearWork Location:
      • One locationWork Remotely:
        • NoWork Location: One location

Keywords: Moonraker, Battle Creek , Restaurant Manager, Executive , Battle Creek, Michigan

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