Front Desk Receptionist

Company: MEDfarms
Location: Battle Creek
Posted on: May 25, 2023

Job Description:

We are looking to add a Front Desk Receptionist to our team. This individual is the first person that our customers will see and must represent the company in a positive manner. We want to make sure all customers have a five star experience at our shop from the time they walk in until the time they leave.


*Duties:*

--- Greet all visitors with a smile and positive attitude, make sure to greet them and welcome them to the store.

--- Make sure anyone who enters signs the visitor log using name, date, and reason for visit, as well as documenting time in and out.

--- Complete daily opening and closing tasks.

--- Independently manage a wide variety of administrative functions

--- Check in and add any new customers per guidelines.

--- Ensure proper ID is used and follow regulations for checking in.

--- Keep lobby and waiting area clean and organized.

--- Understand applicable laws and regulations.

--- Answer phone calls and customer questions.

--- Guide customers through the check in and waiting process.

--- Gain knowledge of the products offered, provide product information to customers.


*Minimum Requirements:*

Must be 21 years or older and be able to pass a background check

Knowledge of cannabis products preferred

Possess strong communication and time management skills

Must have excellent verbal, written, and interpersonal skills

Customer satisfaction oriented

Must maintain a clean and professional appearance while in our customer-based environment or representing our brand


Job Type: Full-time


Schedule:

* Day shift

* Evening shift

* Holidays

* Weekend availability




Experience:

* Microsoft Office: 2 years (Preferred)

* Customer Service: 2 years (Preferred)

* Receptionist: 2 years (Preferred)



Work Location: In person

Keywords: MEDfarms, Battle Creek , Front Desk Receptionist, Administration, Clerical , Battle Creek, Michigan